To reduce hard bounces, you need to validate your contacts by purchasing the validation credits from the billing section.
Here are the steps to validate your contacts:
- Please go to Contacts
- Select all the contacts that you want to validate
- Click on Bulk action and select Validate Emails
The validation process will be initiated and it will take around 30 minutes to 1 hour depending on the number of contacts selected. You will get an email once the validation process is completed.
Please check the article https://our.eb-help.com/help/articles/emailvalidation to know more about email validation.